While responsive web design has taken off over the last year or so, responsive email design has been somewhat left behind. But, if you want your email to be read, surely it needs to be readable.
There are some brands that have already realised the benefit of making life easier for their customers. Here are 10 examples to inspire your own efforts…
As you’d expect from an email marketing service that sends over 4billion emails a month, Mailchimp’s emails are just as readable on the way to work as they are sat at your desk. The cleverest part of this email is its simplicity. The design barely changes between devices, with only the social links altering their layout for smaller screens.
Shoe store Toms’ approach to mobile email design is to remove the header and footer sections, ensuring the primary message is visible instantly. It also uploads different images on mobile, presumably smaller in filesize for a quicker load time, but also with larger calls to action and shortened copy for a speedier conversion.
03. Smashing Magazine
Web design blog Smashing Magazine’s newsletter features a simple, text-heavy design, with just one full-width image for each article. This saves time building in mobile-responsiveness because the layout scales down automatically and is still readable and fully useable without the need for zooming in.
The MOOsLetter provides readers with special offers, tips and creative ideas relating to Moo’s printing services. On a smartphone, the secondary articles within the email change from a double to single-column layout, allowing the text-size to enlarge, and all calls to action are stretched to fill the width of the screen.
Twitter’s responsive email has won lots of praise throughout the industry, and rightly so. Simplifying the header, increasing the space between reply, retweet and favourite actions and enlarging the final call to action makes this email much easier to navigate with your thumb. But why did they move the position of the Twitter flag? Form or function?
Gilt runs time-limited sales on designer labels at huge discounts and to do this it needs its users to be able to move quickly through the process from receiving an email to making a purchase. Removing the list of links on the left-hand side and reducing the size of the main navigation for smaller screens means the recipient can quickly find what might interest them and join in the sale.
Rdio emails don’t follow the usual design convention of a fixed 600px width. Instead their emails are fluid with a minimum width, so when viewed on a mobile, the content shown in columns simply shows in narrower columns. Usually this wouldn’t work very well, but with the amount of content being small, the layout still remains intact and readable.
Emails from question mark-toting clothing store Size? already look simple enough for mobile use thanks to the use of large images and click-throughs. But that hasn’t stopped the company from investing some time making the mobile experience that little bit better. The number of links at the top and the bottom of the email are reduced, showing only the most important ones, and any buttons are stretched to fill the width of the email, making them easier to press.
09. Mr Porter
This email from clothes shopping site Mr Porter does not appear to be responsive or optimised for mobile, but because of its design that’s not necessarily a problem. Large hero images and buttons in the top section are pretty standard for most email designs, but 28 items of clothing or accessories after that would usually be a bit much for a tiny smartphone screen. Not here. Mr Porter add short and sweet descriptions to isolated images which are perfect for fingertip pressing.
10. Tribe Latest
This might seem like a shameless plug for my own agency, Tribe, and it probably is - but we’ve also built our own responsive email, which alters from a variable two- and three-column layout on desktop machines to a single column layout, with larger text, on mobile using media queries. It’s easy to read and links are large enough to press with a thumb or finger without having to zoom in.